Therapeutic Crisis Intervention (TCI)  are crisis intervention models developed at Cornell University. Through this approach, children can learn constructive and adaptive ways to deal with frustration, failure, anger, rejection, hurt and depression when they see their carers manage crisis constructively. 

Through TCI we learn to: 

• Create a trauma-sensitive environment where students and adults are safe and feel safe 

• Pro-actively prevent and/or deescalate potential crisis situations with students 

• Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner
  that reduces the risk of harm to students and staff 

• Process the crisis event with students to help improve their coping strategies 

By applying the principles of TCI, we create safe and nurturing environments for children that promote growth, development and self-regulation. 

All staff who work directly with young people at High Close are TCI trained and we have several TCI trainers on site who can offer support and guidance to staff. 

All staff receive half termly refreshers in TCI training and TCI is at the core of the work we do with young people. We have seen TCI help many young people develop positive coping strategies and be able to
successfully navigate their day to day lives. 

For more information about Therapeutic Crisis Intervention please visit their website https://rccp.cornell.edu/TCI_LevelOne.html